|XaXe.com offers the finest quality pearls for the lowest possible price, all up to 80% off the retail price. However, if you are not completely satisfied with your purchase, we will give you the refund or replacement.
You may return an item for refund or replacement within 30 days of the shipment date, the shipping charges are non-refundable. When you return an item, please email us first at
firstname.lastname@example.org, to indicate the reason for the return and get the returning address. We will refund you upon receiving your returning package. All returns are subject to a restocking fee. We have a standard restocking fee of 15% on all returned items. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Please note, if your original order is up to $150 and enjoy our free shipping benefit, a $15 shipping fee has to be deducted if your order is under $150 after the returning. Custom make items are not refundable.